Ticketing Code Of Practice

Since 2001 LPA has produced the LPA Ticketing Code of Practice, (LPA Ticketing Code) a voluntary industry code of practice covering the ticketing industry for live performance events

The LPA Ticketing Code provides protection for consumers in the live performance industry, and although the document itself does not carry legal force it is reflective of legal standards as expressed in the Australian Consumer Law. The LPA Ticketing Code is independently reviewed and re-issued every three years, and the Australian Competition and Consumer Commission (ACCC) provide feedback as part of the Review process.

The latest edition of the LPA Ticketing Code was released on 1 February 2012, and can be found at the links below. Please note that the LPA Ticketing Code comes in two complementary halves, one labelled the Consumer Code and the other labelled the Industry Code.