Resources

Our extensive collection of resources is here to help you navigate the complexities of the workplace regulatory landscape.

It includes:

• agreements and awards
• codes of practice
• contract templates

• fact sheets
• safety guides
• wage summaries.

You can also find media resources, member communications, reports, submissions and governance documents.

Search using the filters or scroll through the list, which is grouped alphabetically.

You will be prompted to log in if the resource you have selected is restricted to Members.

View all resources

Work Health & Safety

Under work health and safety legislation, your responsibility as an employer is to:

• maintain a safe workplace
• maintain current workers’ compensation insurance
• protect yourself and your workers from financial hardship in the event of a workplace injury

To assist you with this, our comprehensive suite of work health and safety guides for the entertainment and event industries, give you an overview of best practice and regulatory requirements.

We encourage all Members and non-members to use these guidelines to ensure a consistent approach to work health and safety in the industry.

Read more

Safe and Respectful Workplaces

All employees have the right not to be bullied, harassed, sexually harassed or discriminated against in the workplace. Workplaces should be non-threatening, respectful, safe and free from all forms of harassment.

Our Prevention of Workplace Discrimination, Sexual Harassment, Harassment and Bullying Code of Practice is mandatory for all Members.

The code is organised in two parts:

• PART A – A guide for employers including an overview of the relevant legislative framework and obligations, as well as best practice guidance on steps you can take to effectively prevent and respond to discrimination, harassment, sexual harassment and bullying in the workplace.

• PART B – Templates and resources to assist you to develop new policies and procedures.

Read more

Ticketing

We provide information and advice on ticketing and consumer-related matters, promote consumer awareness of safe and fair ticketing practice, and work with federal and state governments to improve regulations to protect consumers.

Our Ticketing Code of Practice is mandatory for all Members. It has two parts:

• the industry code, which provides guidelines on complaint handling procedures, ticket proceeds handling protocols, advertising, ticket pricing and other industry practices
• the consumer code, which covers consumer rights

The Ticketing Code is independently reviewed and re-issued every three years. The Australian Competition and Consumer Commission provide feedback as part of the review process.

Our information for consumers includes the Safe Tix video, which is a companion to the Safe Tix Guide, ­and the Consumer Guide: Buying and Selling Tickets in the Ticket Resale Market.

Read more